Customer Relationship Management

Features     |     Package Pricing     |     Package Options


 
 

Mantis offers an affordable CRM package that is rich in function, highly tailorable and designed to position your customers as the central focus of your business systems.


Bitrix24 is a state-of-the-art CRM that has over 5 million users.  Mantis Networks deploys a Private Cloud edition of Bitrix24 that enables you to host in the cloud via Amazon Web Services or to self host.

Bitrix24 Private Cloud is suitable for small organisations with a single product as well as large businesses with many products and complex structures.


https://mantis-networks.bitrix24.com/pub/form/16_please_call_me/a7tksp/
 


Bitrix24 Private Cloud Features

 
 
 
 
   View and interact with your customers and contacts from one place via your desktop or mobile device

Generate leads directly from your website through seamless transfer of information into the CRM

Crate marketing campaigns and manage your social media presence

   Track your leads and opportunities with intuitive dashboard functionality

Manage product lines using sales funnel graphics for multiple pipelines

Use one of many system reports to inform decision making or customise them to suit your business needs

Set and manage sales targets and quotas

Integrate with financial packages on request

   Utilise powerful collaboration tools to support team communication

Create and manage tasks and projects

Control access to tools and information for staff and contractors through powerful access rights

Automate tasks and processes through workflow tools

Support teams on the road through mobile device applications


 





Packages

(All prices quoted exclude VAT)
License and Support Fees for 12 months (Indicative US$ / Rand RoE)

   Annual License Fees based on a Maximum Number of Users per Band  
   Number of Users 12 20 50 100 250  
   US$ Annual Fee $1,800 $2,800 $4,000 $8,000 $12,000  
  Equivalent Rand Annual Fee* R27,000 R42,000 R60,000 R120,000 R180,000  
   Equivalent Rand Monthly Fee* R2,250 R3,500 R5,000 R10,000 R15,000  
   Equivalent Monthly Fee for one User* R188 R175 R100 R100 R60  
*Rand fee subject to exchange rate fluctuations
Quotes for more than 250 users will be provided on request
$90 pro-rata to the anniversary date will be charged per user outside of a band






Implementation Package Options
(Excluding License Fees)

 
Features 

   
Ruby

 
Emerald
 
   
Sapphire

 
   
Package Price

   
R12,000
 
R37,000 
 
R67,000 
 
 
Maximum Number of Users 

 
12 
 
50 
 
100 
 
 
Installation & Setup 

 
Yes 
 
Yes 
 
Yes 
 
   
Onsite Training for Users*

 
 
 Yes
(1 x 4 hour session)
 
 
 Yes
(2 x 4 hour sessions)
 
Yes
(4 x 4 hour sessions)
 
 
   
Additional Training Sessions
(R4,000 per Session)

   
Yes
   
Yes
 
Yes 
 
   
Configuration Workshop*

 
Yes
(1 x 3 hour workshop) 
   
Yes
(2 x 3 hour workshops)
 
Yes
(4 x 4 hour workshops)
 
 
   
Access to Online Training Content

 
Yes 
 
Yes 
 
Yes 
 
 
 Importing of Existing Database

 
Yes
(1 x database) 
 
Yes
(1 x database) 
 
   
Workflow and Report Consultation*

 
 
Yes
(1 x 3 hour session)
 
   
Yes
(2 x 3 hour session) 
 
 
 Interface to Xero Accounting Package**

 
   
Yes
   
Yes
 
 
Review and Consolidation Sessions*
 
           
Yes
(1 x 3 hour session)
 
   
Sales Management Workshop*

 
 
    
Yes
(1 x 3 hour session)

 

* Excludes travel expenses
** Interfaces to alternative cloud based invoicing systems can be quoted on request

Implementation solutions can be tailored to a client's precise needs, especially where there are more than 100 users

Monthly support costs will be quoted based on number of actual users